1. Refund
Our policy is valid for 30 days. If 30 days have passed since your purchase, we regret that we are unable to provide you with a refund or exchange. If you need a refund, please contact support@solowilder.com for help and provide packaging and product photos to our service. We will try our best to help each customer solve all problems.
2. Return
If you want to return our products and get a refund, please contact us in advance via support@solowilder.com. Please note that a sent order cannot be withdrawn and you must wait until the package arrives before you can make this request. You need to ship the products to our warehouse. Then we will refund the money to you after receiving your express package. For more details, please contact us. We will guide you through all return and refund procedures. We will process your refund and complete it within 24-72 hours. After that, you need to wait for the bank to process.
